HIPAA Compliant CRM for Healthcare
Manage patient acquisition, intake, and engagement from one, all-encompassing platform.
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Trusted by leading healthcare providers from across the world.
Specialized CRM for Healthcare Marketing
Run marketing campaigns effectively while being compliant with HIPAA regulations.
Bulk email campaigns
Segment lists. Personalize messages using patient profile information. Create and schedule bulk email campaigns or trigger them based on activities. Track opens, and click rates, and gain insights about the best days and times to send your email campaigns.
Lead capture forms
Customizable forms to capture patient inquiries from your website, ads, and more. Map the complete patient journey—from patient inquiry to acquisition and retention in your CRM.
Multichannel engagement
Create automated workflows to engage with patients over chats, emails, text messages, WhatsApp, etc. Track every interaction, while ensuring compliance. Analyse engagement metrics to increase loyalty.
Automate Back-office Processes
Streamline operations, remove departmental silos, and ensure
transparency in all your operational processes.
Appointments
Schedule and manage appointments for your patients. Sync calendars for physicians’ availability across multiple centres. Reduce no-shows through timely reminders. Provide patient portals for self-appointment bookings.
Patient Intake
Reduce wait-time and ensure consistent records through digital patient intake forms. Speed-up the intake process through online document collection and insurance verification.
Reporting
Make data-driven decisions to reduce patient acquisition costs and increase operational efficiency with 100+ real-time, actionable reports. Gain visibility into acquisition sources, marketing ROI, referral sources, staff productivity and performance, and revenue by departments, locations, etc.
Customers Love LeadSquared’s Healthcare CRM for
Leadsquared is configurable and adaptable
Has allowed us to build out a platform that is well-suited for our practice.
More than doubled our pipeline
We’re able to cut down our turnaround time responding to inquiries and reach out to and communicate with many more leads.
Increased our call center efficiency by 60%
With the help of smart views, all our agents are able to intercept incoming requests quickly and call the patient in a few minutes.
Increased our patient conversions by 5X
LeadSquared helped us deploy an effective communication system that improved our conversions by 5X for in-patient leads and 2X for registrations.
100% Visibility into the processes
LeadSquared has helped us decrease patient turnaround time and provides us the visibility that we lacked in our previous system.
Rated as the best CRM software by reputed sources
Try LeadSquared’s CRM for Healthcare.
Increase intake, engagement, and loyalty. Stay compliant with HIPAA, PIPEDA, and CCPA.
FAQs
What should I consider before implementing a healthcare CRM?
Before implementing a CRM, define its purpose for your organisation, departments or teams that would be using it, the features you need, and support for integration with other care tools you use.
What should I look for in a healthcare CRM vendor?
Prefer the CRM vendor who provides timely support and offers customizations as per your business needs. You may also consider the implementation time from the vendor.
What is healthcare CRM?
A healthcare CRM is a software designed to manage interactions with patients and strengthen relationships with them. The purpose of CRM in healthcare is to streamline operations, simplify appointment bookings and intake and manage interactions across multiple channels to foster loyalty and improve patient outcomes.
Is LeadSquared healthcare CRM HIPAA compliant?
Yes, LeadSquared offers HIPAA compliant Healthcare CRM software with BAA in place to maintain PHI security.
How much time does it take to implement LeadSquared Healthcare CRM?
Depending on the customizations and integrations required, it may take 1-3 weeks to implement LeadSquared Healthcare CRM.
Is LeadSquared HIPAA CRM customizable?
LeadSquared healthcare CRM is built keeping the industry-wide use cases in mind. It covers the functionalities required by healthcare institutions. However, the platform is customizable to specific business requirements.
Is it possible to migrate data from other CRMs to LeadSquared safely?
Yes, the LeadSquared platform allows users to migrate patient data from other CRMs safely and securely.
Does LeadSquared provide specialized solutions for different healthcare verticals?
Yes, LeadSquared offer specialized CRM platform for Hospice & Palliative care, medical diagnosis centres, homehealth care, online medical clinics, and more.
What are the benefits of a healthcare CRM?
Healthcare CRM enables providers to manage patient communications and appointments. It also helps the administration with back-office processes like acquisition, intake, reporting and analytics.
Why do medical institutions need a CRM?
Medical institutions need a CRM to manage patient inquiries, route them to the right departments, book and manage appointments, automate intake and more importantly, manage interactions with patients.
Does LeadSquared integrate with EHR / EMR tools?
Yes, LeadSquared provides ready integrations with several EHR systems like Epic, HomecareHomebase, AthenaHealth, DrChrono, eClinicalWorks, and more. It also offers custom integrations with other EHR tools of your choice.
Does LeadSquared provide specialized solutions for different healthcare verticals?
Yes, LeadSquared offer specialized CRM platform for Hospice & Palliative care, medical diagnosis centres, homehealth care, online medical clinics, and more.
Does LeadSquared support multiple languages?
Yes, LeadSquared web platform and mobile app are available in multiple languages like Vietnamese, Portuguese (Brazilian), Bahasa Indonesia, Spanish (Latin America), and Hindi. Apart from the above, LeadSquared mobile CRM is available in Tamil and Gujarati languages as well.
Which software delivery model does LeadSquared support?
LeadSquared is a completely cloud-based SaaS CRM software.
Which social media platforms does LeadSquared integrate with?
LeadSquared integrates with many social media platforms for lead capture and retargeting. For instance, Facebook Lead Ads, Facebook Retargeting, Twitter Lead Generation Cards, and more.
